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Shipments

Our international shipping partners are DHL and Fedex (Europe, USA, Extra Europe) with delivery times of 3/4 working days and FedEx (Asia and United Arab Emirates) with delivery times of 4/6 working days. This is only an indicative estimate, delivery to smaller cities takes a few days longer. For all shipments outside the European Union we operate on a DDU (Delivery Duty Unpaid) payment basis. This means that all customs duties, clearing fees, brokerage fees or any other additional costs are the responsibility of the customer and must be paid upon delivery of the order. These charges are set by the customs authorities of the destination country and you may also need to provide additional information to cancel your order. Please contact your local customs authority for further information.

SHIPPING COSTS BY GEOGRAPHICAL AREA
SHIPPING TO ITALY

We carry out shipments throughout the Italian territory:

  • Free Shipping (2/3 working days) for orders over €200:
  • Standard shipping (2/3 working days) Cost €9

Delivery is carried out, for the Italian territory, in 2/3 working days, or, if no delivery date is specified, within the deadline estimated at the time of selecting the delivery method and, in any case, within the maximum deadline 30 days from the date of confirmation.

SHIPPING WITHIN THE EUROPEAN UNION

We ship throughout Europe:

  • Standard shipping (4/8 working days): €15

Delivery is carried out in 4/8 working days, and in any case, within the maximum period of 30 days.

Deliveries within the EU:

All import duties and taxes, as well as applicable VAT, will be included in the price of the goods in your order.

SHIPPING TO UK, SWITZERLAND

We ship to UK and Swiss territories

  • Standard shipping (4/8 working days) cost €15

Delivery is carried out in 4/8 working days, and in any case, within the maximum period of 30 days.

*We ship outside the EU on a DDU (Delivery Duty Unpaid) basis.

Customs costs are to be paid by the customer.

Deliveries outside the EU: We operate on a DDU (Delivery Duty Unpaid) payment basis. This means that all customs duties, clearing fees, brokerage fees or any other additional costs are the responsibility of the customer and must be paid upon delivery of the order. These charges are set by the customs authorities of the destination country and you may also need to provide additional information to cancel your order. Please contact your local customs authority for further information

SHIPPING OUTSIDE EU COUNTRIES

We ship to non-EU territories*

  • Standard shipping (8/10 working days): €35

Delivery is carried out in 8/10 working days, and in any case, within the maximum period of 30 days.

Shipments to Russia:

  • The shipping cost is €35

Delivery is carried out in 8/10 working days, and in any case, within the maximum period of 30 days.

*We ship outside the EU on a DDU (Delivery Duty Unpaid) basis.

Customs costs are to be paid by the customer.

Deliveries outside the EU:

We operate on a DDU (Delivery Duty Unpaid) payment basis. This means that all customs duties, clearing fees, brokerage fees or any other additional costs are the responsibility of the customer and must be paid upon delivery of the order. These charges are set by the customs authorities of the destination country and you may also need to provide additional information to cancel your order. Please contact your local customs authority for further information.

DO YOU NEED ASSISTANCE?

Contact our Customer Service using our Chat . The service is available from 10:00 to 18:00 - from Monday to Friday. If you prefer, open a Ticket in the dedicated section.